Medical Records Request

Medical Records Request at St. Catherine's Urgent and Primary Care

At St. Catherine’s Urgent and Primary Care, we understand the importance of maintaining accurate and accessible medical records. Whether you need these documents for personal use, insurance purposes, or specialist referrals, our streamlined process ensures that you can obtain your medical records quickly and securely.

Requesting Your Medical Records

Steps to Request Medical Records:

Verification of Identity: To protect your privacy and ensure the security of your health information, you will need to provide a valid form of identification. This can be done in person or through our secure online verification system.
Completion of Authorization Form: Fill out a medical records request form, which is available at our office or can be downloaded from our website. This form must be completed, signed, and returned to us to process your request.
Specify the Type of Records Needed: Indicate which records you need. You can request a full record or specific documents, such as lab results, imaging studies, or a summary of your most recent visit.
Choose the Delivery Method: You can choose to receive your records electronically via secure email, through a secure patient portal, or in hard copy. Please specify your preferred method when you submit your request.

Processing Time

The processing time for medical records requests can vary, but we aim to fulfill all requests within 10 business days from the date of receipt. If you need your records urgently, please indicate this on your request form, and we will do our best to accommodate your needs.

Fees

There may be a nominal fee for the processing and delivery of hard copies of medical records. Electronic records are typically provided at no cost. Any applicable fees will be communicated to you prior to processing your request.

Privacy and Security

St. Catherine’s Urgent and Primary Care adheres strictly to HIPAA regulations to protect your personal health information. Your records will only be released with your consent and to the entities you specify in your request form.

Why Request Your Medical Records?

Continuity of Care: Having access to your complete medical history allows for better healthcare management, especially if you are consulting with new specialists or transferring care providers.
Personal Health Monitoring: Reviewing your records can help you better understand your health conditions and treatments, facilitating more informed decisions about your health care.
Insurance and Legal Needs: Accurate medical records are essential for processing insurance claims and can be critical in legal situations.

For more detailed information on how to request your medical records or to download the request form, please visit our website or contact our medical records department directly. We are here to assist you in accessing your health information whenever you need it.